This Privacy Policy explains how Halal Shops UK ("we", "us", or "our") handles personal information when you use Halal Shops UK (the "Service"), including our website, directory listings, search features, and contact forms.
1. Who we are
Halal Shops UK is a UK directory helping users discover halal restaurants, takeaways, butchers, and grocers. We display business information sourced from public registers and third-party data providers, alongside user-submitted enquiries and account details where applicable.
2. Information we collect
Depending on how you use the Service, we may collect:
Contact details — name, email address, phone number, and message content when you submit our contact form or otherwise get in touch.
Account information — if you register or sign in, we may store your name, email address, profile details, and authentication data.
Usage data — pages viewed, search queries, approximate location (when you allow it for map features), device type, browser, and referral information.
Listing-related data — corrections, claims, or updates you submit about business listings.
Cookies and similar technologies — see Section 7 below.
3. How we use your information
We use personal information to:
Respond to enquiries submitted via our contact form or email.
Provide, maintain, and improve the directory and search experience.
Authenticate users and manage accounts where registration is offered.
Process listing corrections, claims, or partnership requests.
Monitor usage, troubleshoot issues, and protect against misuse or fraud.
Comply with legal obligations and enforce our Terms and Conditions.
4. Legal bases for processing (UK GDPR)
Where UK data protection law applies, we rely on one or more of the following bases:
Contract — to provide the Service you request, such as responding to a contact enquiry or operating your account.
Legitimate interests — to operate and improve the directory, keep listings accurate, and secure our systems, balanced against your rights.
Consent — where required for optional features such as location access or non-essential cookies.
Legal obligation — where we must retain or disclose information by law.
5. Sharing your information
We do not sell your personal information. We may share data with:
Service providers who host our infrastructure, send email, or provide analytics.
Authentication providers (for example Google Sign-In) when you choose to use them.
Professional advisers or authorities when required by law or to protect our rights.
Business listing information displayed on Halal Shops UK is generally sourced from public registers and is intended for public display.
6. Retention
We keep contact form submissions and account data only for as long as needed to fulfil the purpose for which they were collected, resolve disputes, or meet legal requirements. Usage logs and analytics may be retained in aggregated or anonymised form.
7. Cookies
We use essential cookies to operate the site and may use analytics cookies to understand how visitors use the directory. You can control cookies through your browser settings. Disabling certain cookies may limit map, search, or sign-in features.
8. Your rights
If you are in the UK or EEA, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability where applicable. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise your rights, please contact us via our contact page.
9. Security
We implement appropriate technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure; please avoid sending sensitive information you do not wish to share.
10. International transfers
Some service providers may process data outside the UK. Where this occurs, we take steps to ensure appropriate safeguards are in place as required by applicable law.
11. Children
The Service is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when it was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact us
Questions about this Privacy Policy or our data practices can be sent through our contact form or by writing to Halal Shops UK.